Provider Identification


Arnulfstraße 58
D-80335 München

Tel.: 089-740800-0
Fax: 089-740800-222


Bank routing No.: 700 123 00

LEI: 529900FB29C36LKTAW50


Right of Representation/Management Board

Lars Hille, chairman

Stefan Lettmeier

Florian Grenzebach


Commercial register kept at the Local Court of München under HRB 167737



Supervisory Authorities in Charge of V-BANK AG:

Europäische Zentralbank (European Central Bank)
Sonnemannstraße 20
60314 Frankfurt am Main

Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin, Federal Financial Supervisory Authority)

Bankenaufsicht (Banking Supervision)
Graurheindorfer Straße 108
53117 Bonn

Wertpapieraufsicht (Securities Supervision)
Marie-Curie-Straße 24-28
60439 Frankfurt am Main

Out-of-court Dispute Resolution/Ombudsman

V-Bank AG participates in the dispute resolution procedure of the consumer conciliation board “Ombudsmann der privaten Banken“ (Ombudsman for Private Banks) ( There the consumer has the opportunity to appeal to the ombudsman for private banks for the settlement of a dispute with a bank. Where the subject of the complaints relates to a dispute regarding a payment services contract (Section 675f of the German Civil Code [“BGB”]), clients who are not consumers may request resolution by the ombudsman for private banks. Further details are contained in the “Verfahrensordnung für die Schlichtung von Kundenbeschwerden im deutschen Bankgewerbe“, ("Rules of Procedure for the Settlement of Client Complaints in German Banking industry"), which are made available on request or can be downloaded from the Internet at The complaint is to be addressed in text form (e.g. by letter, fax or e-mail) to the Kundenbeschwerdestelle beim Bundesverband deutscher Banken e.V., Postfach 040307, 10062 Berlin, Fax: (030) 1663-3169, E-mail:

We do not take part in dispute resolution procedures before other conciliation boards.

European Online Dispute Resolution Platform

The European Commission has established a European Online Dispute Resolution Platform (ODR platform) at Consumers can use the ODR platform for out-of-court resolutions of disputes from online contracts concluded with a company based in the European Union.

Disclosure under Article 450 of Regulation (EU) No. 575/2013 (CRR) for the 2019 Business Year

Information on the development of the 

Conceptual Consulting, Design and Development:

umwerk GmbH
Thierschplatz 6
80538 München